We serve San Francisco, Oakland, and parts of the East Bay. Check out our service area (https://www.familylaundry.com/service-map)to see if your city is covered.

We charge a minimum of $59 per bag (up to 25 lbs) plus a delivery fee of $9.95. As a reference, each bag fits about: 25 lbs or residential laundry, 3 standard pillows, 3 standard blankets, 2 standard duvets.

No, you don't have to be home. Feel free to leave your bag(s) out for us on your doorstep or porch. Let us know when you sign up if you’d prefer your clean laundry left on your doorstep. Please note we charge a $15 missed pickup/delivery fee.

No. On your first pickup, please place your laundry in sealed trash bags. We’ll return your clean laundry in your very own Family Laundry bags, (yours to keep for your next order). As a reference, our bags fit the contents of about 2 tall kitchen bags (or one large black trash bag).

You can schedule a pickup via the Family Laundry mobile app for iOS (https://apps.apple.com/us/app/family-laundry/id1451226668)or Android,(https://play.google.com/store/apps/details?id=com.starchup.familylaundry&hl=en_US) or on the web by clicking here.(https://app.starchup.com:8080/?facilityId=231) If you’d rather deal with a human, we’ll be delighted to take your call at (510) 842-3560. Leave a message and a human being will call you back the same day.

Absolutely! Bring it by 2609 Foothill Boulevard (Oakland) before 10 am for same-day pickup or after 10 am for next-day pickup. We’re open from 7 am to 10 pm, 7 days a week. Wash and Fold services at our drop-off/pickup service is $2.00/lb.